Terms and Conditions
Terms of Service
By booking a service with Lauren Steinheimer you certify that you are at least 18 years of age and you agree to abide by the following terms of service.
Ethics Policy
Tarot sessions are completely confidential. This is a safe and welcoming space for all people ages 18+ regardless of race, gender, sexual orientation, cultural identity, ethnicity, physical ability, and socioeconomic status. Disrespect and hateful language will not be tolerated within sessions.
Cancellation and Rescheduling
Tarot sessions require energetic preparation, so please check your schedule to avoid cancellations and rescheduling whenever possible. I do not provide refunds for any reason. However, I understand that life happens. If you can't make your scheduled session, please let me know at least 24 hours in advance. Failure to provide a minimum of 24 hours notice will result in the forfeiture of your session, and you will not receive a refund.
Currently, my work schedule doesn't include flexibility for rescheduling live readings. Instead, I will send you a recorded reading via Marco Polo during your scheduled session. The $5 difference in price between a live session and Marco Polo session will cover one follow-up video allowing you to ask any clarifying questions. I will respond within 24 hours.
If you fail to show up for your scheduled session with no communication, you will not receive a refund or a recorded reading.
Disclaimer
By booking a service with me, you acknowledge that I am not a licensed doctor, psychologist, or legal or financial professional. The advice I offer within a tarot session is not meant to replace professional consultation with attorneys, therapists, health care providers, or financial advisors. Readings are intended for the sole purpose of entertainment.